Join Us and Get FREE Points!
Get Now >>Sorry, this product (or service) is currently unavailable to users in this region due to local regulations. We appreciate your understanding in this matter.
1. Can I evaluate products before purchasing them?
Of course, you can. Our software provides a free trial version, which enables you to evaluate it before purchasing. And normally, the free trial version and the activated version have same functions. The only difference between these 2 versions is the number of times you can use the software. So, you can evaluate all functions of products by downloading and installing their free trial versions on the official website before buying.
2. What kinds of payment can I use to buy the software?
We support commonly used payments to let you subscribe to our products conveniently, including Visa, Mastercard, Discover, PayPal, Wire Transfer, Alipay, JCB, American Express, etc.
3. Is it safe to use the software on AnyCoord?
Yes, it is. AnyCoord applies Secure Sockets Layer (SSL) software to encrypt information of every user. And we use advanced and secure servers to protect your privacy. And we promise not to disclose your information for illegal use.
4. What is the value-added service of AnyCoord?
The basic licenses of AnyCoord enable you to use the location-changing service on 6 different mobile devices at most. Hence, if you have already used the program on 6 mobile devices and need to change more devices' locations, you can choose to purchase the value-added service. It offers various options to let you enjoy the function of connecting to more mobile devices. If existing licenses can't meet your needs, you can fill out a form and submit it to our support team for more.
5. What license policy do you offer?
We provide 3 licenses for you to select, which are Monthly, Yearly, and Lifetime. The Monthly License is the cheapest one, and you can use our software without limitation for 1 month. The Lifetime License is the most expensive one, and you can use our software without limitation forever.
6. What is the difference between a one-time purchase and a subscription?
One-time purchase and subscription are 2 ways of purchasing. If you want to make a one-time purchase, you can buy the Lifetime License. Then, you can use our software forever without further payment. If you prefer a subscription, you can buy the Monthly License or the Yearly License. Then, you need to renew your subscription every month or every year to ensure that you can use our products.
7. Is it secure to purchase or order on your website?
Yes, it is. Our website, AnyCoord.com, applies the most advanced technology to protect your privacy. When you browse our website, download and install our software, and purchase it on our website, we can make sure that you are safe. And we cooperate with trusted and famous payment platforms, like FastSpring, which can promise that your information is encrypted.
8. How to know if my order is processed successfully?
Once you complete the purchase, you will see a pop-up window that tells you have purchased successfully.
9. If I don't buy the software, what functions can I use in AnyCoord?
You can enjoy all features of AnyCoord's free trial, but there is a times limitation you can use of each function.
1. What can I do if I purchased the wrong version of the product?
If you purchased the wrong version of the software, you could contact to our support team by sending emails and texting in Discord or Telegram. You can request that we change the wrong version to the right one for you. To complete the exchange, you should purchase the right one first and ask for a refund for the wrong one.
2. How to know if I purchased successfully when the screen turned black as I purchased your software?
You can check your email to see if you have received the confirmation email of purchase from our website. You can also check the information on your credit card and payment account.
3. How to get my back order information?
Payment platforms usually send confirmation emails that contain invoice links, which help you get electronic invoices. However, different platforms may use different ways to provide back order information.
4. How to request a refund?
We provide a 30-day Money Back Guarantee for all software. If your order is within 30 days and you purchase wrong products or accidentally buy the same product twice, you can request refund from our support team. To learn more about the circumstances that are allowed to be refunded, check our refund policy.
5. How to cancel automatic renewal for my account?
Processes of cancelling automatic renewal vary depending on platforms. For example, if you purchase our products on FastSpring, you can go to the order email you receive after buying. In the email, click Manager Orders to enter a new page and input your email address you leave when purchasing. Then, you will receive a new email that lets you cancel automatic renewal.
6. I have already purchased and used the software on my Windows PC, can I use it on my MacBook with the same account?
No, your Windows PC and your account are already bound, so you can transfer your benefits to another device. If you have to do that, you can contact to our support team. But you won't use it on your Windows PC anymore.
7. Can I use the software on 2 computers with one account?
No, you can't. But you can purchase Lifetime License twice then you can use the program on 2 computers with one account.
8. What if I inputted the wrong email address when purchasing?
If you haven't verified the email you inputted, you can change the email address directly in the program. If you have already verified it, you can contact to our support team to change your email address. Remember to ensure that your new email address can receive email.
9. How to do if I want to upgrade the Monthly/Yearly license to the Lifetime one?
You need to purchase the Lifetime License again.
1. How to figure out whether my PC or Mac supports running the software?
Firstly, you can go to the tech specs page of our software to view its system requirements. Then, you need to check your computer's system information to see whether it meets the requirements. If you are a Windows user, you can click Start > System > About to view your computer information. If you are a Mac user, you can click Apple menu > About This Mac to check the basic information about your Mac.
2. Can I install your programs on my Windows 32-bit computer?
Yes, you can. Although more and more computers are Windows 64-bit today, many users still use Windows 32-bit. And all our products provide 32-bit versions.
3. Can I transfer my account to others?
One account can be only used on one computer, and you can't transfer it to others. But you can exchange the email address you use to log in to your account.
4. How to register and log in to my account？
You can click the Log in/Sign up button in the software or click the Log in button on the official website to start registering. Next, please input your email address and set a password. Later, you will receive an email with the verification link. Click the Verify button in the email to complete the registration. Then, you can click the Log in button and input your registered email address and password to log in to your account.
5. How do I do if I forget my password?
If you forget your password, you can click the Forgot Password button in the Log in window. Next, you can reset your password for your account.
6. What can I access after I login?
When logging in to your account, you can check your order information and history, and change your personal information.
7. How to update my account information?
Firstly, you should log in to your account on the official website. After that, move your curser to the profile and select the My Profile option. Then, you will enter a new page where you can update your profile photo, username, gender, birthday, country/region, address, and more.
8. What can I do when my account is compromised?
You can use your email to update the password of your account.
9. How can I view or manage my order?
Firstly, you should log in to your account on the official website. After that, move your curser to the profile and select the My Profile option. Then, you will enter a new page. On this page, switch to the My Orders tab. Here, you can check and manage your orders.
1. How to solve the issue that AnyCoord software crashes while running?
Firstly, please make sure that the program you use is the latest version. Then, you can relaunch it. If the software still crashes, try uninstalling and reinstalling it on your device. If these 2 solutions can't solve the problem, contact to our support team to ask for help.
2. How to know the current version of the product and how to upgrade it?
For Windows users, you should run the software first, then click Menu > About to view the product version. To upgrade it, you can click Menu > Check Update. For Mac users, you can launch the program, click the product name in the top left corner of the screen, then click About to check the software version. To update it, click the product name > Help > Check Update.
3. Is there any difference between the Windows and Mac versions of your software?
There is no difference when you use the same AnyCoord program on Windows and Mac computers.
4. How to fix the issue that my iOS or Android device not being detected by AnyCoord?
Here are 16 solutions you can use to solve the problem that your iOS or Android device is not detected by AnyCoord:
For iOS devices, you should make sure that iTunes has been installed and updated on your computer; tap Trust on your iOS devices when connecting; check USB cables and ports… Learn More >>
5. Is it necessary to install iTunes on my computer when using AnyCoord?
If you are iPhone or iPad users, it is necessary to install iTunes on your computer. Because when connecting your iPhone or iPad to AnyCoord on your computer, you need the help of iTunes for detecting your iOS devices.
6. Does AnyCoord need me to jailbreak my iPhone?
No, you don't have to jailbreak your iOS devices when using AnyCoord to change GPS location.
7. Does AnyCoord have any limitations on changing location?
No, there is no limitation on changing GPS location when using AnyCoord.
8. How many modes does AnyCoord provide for changing locations?
There are 4 modes you can use to change your mobile device location in AnyCoord which are Modify Location, One-stop Mode, Multi-stop Mode, and Joystick Mode.
9. What is the difference between One-stop Mode and Multi-Stop Mode?
One-stop Mode lets you set starting and ending points and generates a route for you. While Multi-stop Mode enables you to select more than 2 points and design the movement route to stimulate by yourself.
10. Can I pause when moving my iPhone or Android's GPS location in AnyCoord?
After clicking the Start Move button, you can click the Pause button to suspend moving in the middle based on your needs.
11. What mobile devices does AnyCoord support?
Almost all commonly used iOS, iPadOS, iPod Touch, and Android devices are supported by AnyCoord. To find the latest supported devices and versions, you can go to the tech specification page.
12. Do I need to connect to network when using AnyCoord？
Yes, you should ensure that your computer can access internet because AndCoord needs network to load the map.
13. How many points can I select in Multi-stop Mode?
There is no limitation on the number of points you select when using Multi-stop Mode of AnyCoord.
14. Can I input a specific GPS coordinate as a destination in AnyCoord?
Yes, you can use GPS coordinates as destinations and enter it to the location changer program.
15. How to make my mobile phone to get back to my real location?
To get back to your real location on your iPhone or Android phone, you can restart your device.
16. What if the map can't load in AnyCoord?
There are 2 main reasons why AnyCoord doesn't load the map on your computer: your device doesn’t connect to internet or the country or region you select has restriction on cross-country visit. In that case, you can check your computer's network or give up selecting the site.
Don't hesitate to get in touch if you have any questions, suggestions, or feedback about AnyCoord. We'd love to hear from you!
